Refund Policy for www.sayoneyes.com
Last Updated: [09-12-2023]
Thank you for shopping at www.sayoneyes.com. We appreciate your trust in our Home and Kitchen Products. Please read this policy carefully to understand our refund practices.
Scope of the Refund Policy:
This Refund Policy applies to all purchases made through www.sayoneyes.com for Home and Kitchen Products.
Eligibility for Refund:
We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, you may be eligible for a refund under the following circumstances:
- Product defect or damage upon receipt
- Incorrect product received
- Dissatisfaction with the product’s quality
Initiating a Refund:
To initiate a refund, please contact our customer service team at contact@sayoneyes.com within [number of days, e.g., 30 days] of receiving your order. Provide your order number, a clear description of the issue, and any supporting documentation such as photographs.
Return Process:
Once your refund request is approved, we will provide you with instructions on returning the product. Please ensure that the item is unused, in its original packaging, and accompanied by proof of purchase.
Refund Method:
Refunds will be processed using the original payment method used for the purchase. Please allow [number of days, e.g., 7-14 days] for the refund to reflect in your account.
Non-Refundable Items:
Certain items are non-refundable, including:
- Gift cards
- Downloadable software or digital products
- Perishable goods
- Items not in their original condition or damaged
Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or Missing Refunds:
If you haven’t received a refund within the specified timeframe, please check your bank account or contact your credit card company. If the issue persists, contact us at contact@sayoneyes.com
Cancellation Policy:
If you wish to cancel an order, please contact us as soon as possible. Once the order is shipped, it cannot be cancelled, and the standard refund process applies.
Changes to this Refund Policy:
We reserve the right to update or modify this Refund Policy at any time without prior notice. Please review this page periodically for any changes.
Contact Information:
For any questions or concerns regarding this Refund Policy, please contact us at contact@sayoneyes.com
By making a purchase on www.sayoneyes.com, you acknowledge and agree to abide by the terms and conditions outlined in this Refund Policy.